Outbound Call Center Solution

Speed Up Lead Generation
with Automated Dialers

Yeastar offer 3-in-1 auto dialer modes which reduce manual dialing efforts, allowing agents to focus on
conversions and enhance the overall customer engagement.

Progressive Dialer

Dials a call based on the agent’s availability, ensuring a 1:1 agent-to-call ratio.

Power Dialer

Dials multiple contacts per available agent based on the Dial Rate, eliminating the manual effort and improving outreach.

Agentless Dialer

Transfers connected contacts to the pre-configured destination such as IVR or voicemail for maximized efficiency.

Unified Agent Workspace to Streamline the Operations

Equip your outbound queue agents with a centralized, intuitive interface that simplifies workflows. The Call Inbox offers a dedicated workspace where agents can manage all their outbound calls, switch agent status, and perform call operations like answering, hanging up, and more — with just a few clicks.

Active & waiting outbound call list in one view
Handle calls with simple, fingertip controls
Complete view of customer details
Label calls and add follow-up remarks
Scheduled callback, no opportunity is missed

Adapt Sales Operations with Rich Campaign Insights

The Campaign Wallboard empowers managers with real-time visibility and actionable insights to optimize outbound operations. By delivering live performance metrics and detailed dialing logs at a glance, it ensures smarter decision-making and enhanced campaign success.